Wednesday, August 8, 2007

Why I Don’t Listen to WFPL Anymore (previously posted elsewhere)

[I originally posted this piece on a local paper's bulletin board 5-11-2007]

Why I Don’t Listen to WFPL Anymore

1. The music behind station breaks.
2. Their seeming inability to properly segue.
3. State of Affairs.

I sometimes wonder if the staff and management of WFPL actually listens to their on-air broadcast. As a former disc jockey and long-time NPR listener in other places before moving here, the staleness of WFPL’s sound combined with a complete inability to smoothly transition from a show to a local spot to a national spot drives me insane. It is the most basic parts of running a radio station that are neglected and/or bungled by WFPL day in and day out, year ‘round. I know that I could do the job better by myself with an old analogue mixing console and knowing there is a staff there in a brand new building who can’t take care of these basics even with an automated computer switching system has driven me to turn off my radio and listen to NPR’s podcasts instead.

From 1988 to 1998 I worked in record stores. People always seem to think that would be a great job because you get to listen to music all day. Unfortunately this means you have to listen to other people’s choices quite a bit, especially in a large store. I cannot tell you how many albums have been ruined for me forever simply due to the fact I had to hear them day after day for months. Many of these albums I liked at first or at least I didn’t hate them but most of them I would be pleased to never hear again. Continuous repetition of any music (even that I like) breeds a desire for silence. WFPL has been playing the same short pieces of music for years when they do their spots for their corporate sponsors. There’s the noodling acoustic guitar piece, the bad techno piece, the mediocre ethnic electronica piece, an incredibly annoying Irish piece, some pop piece with a guy singing “Oh yeah” and “uh huh,” and others. They are always played at the same time, they are always the same chunk of the song (usually the drawn out ending), and they never change. For me this is a particularly vicious torture and one of the things I would never allow to go on if I were running the station.

“But they’re just a poor public station. Give them a break,” I hear you say. Well, I won’t. Not only is WFPL not a “poor” station they are affiliated with two, count ‘em, two music stations. That’s right, there are two staffs that only deal with music in the same building as WFPL but they somehow can’t come up with 30 second music bits to replace the stale crap they’ve been airing for the last few years. There is no excuse for playing the same music every day. None at all. You will almost never hear the same piece of music on an NPR program and if you do it was played weeks or months before, not yesterday and every day before it for years.

WFPL has also played the occasional show promo for several months in a row. One in particular that drove me batty was a spot that was obviously meant to be part of a series of spots for The World. Day after day, month after month they played the same spot with a guy that got up every morning and had a Coke and a cigarette and a girl that didn’t know when to stop reporting followed by Lisa Mullins. I would bet that there were spots including all the rest of the staff of that show but WFPL’s staff was too lazy to change the spots so this one spot played at least two hundred times.

As I mentioned earlier I worked as an FM dj. This was back in the 80’s and the station I worked at still had a 1950’s all-tube rotary knob mixing console. To go from music to the satellite news link required that I listen to the news feed on que while watching the second hand on the clock. The news feed would beep and I would bring up the fader. Commercials were on carts so to time the commercial after a song I would have to push a button and turn a knob. One expects a public radio station to screw up segues every once in a while, for the end of one piece to run into the next a little, or two things to play at once for a few seconds, or for there to be occasional bits of dead air. The problem with WFPL in this aspect is the screw-ups repeat. Not just a couple of times. Not just for a day. Usually the screw-ups continue for days on end.

A few weeks ago (the final nails in the coffin of my listening to WFPL) their sponsor spots were interrupting programming, including cutting into the middle of Daniel Shore’s commentary on All Things Considered. This happened every day for days. For several weeks the promos for future NPR shows were being run over by the local spots… at every single break. There was even a point where the promos for local shows were still running when the same voice came on to tell when the show was on. In other words the local voice was talking over herself. This didn’t happen once or twice, it happened for weeks at every break!

I lived in New Orleans and in Savannah, Georgia before moving to Louisville and I rarely heard on-air screw-ups. I have driven all over the country listening to NPR stations and have never heard the rigorous lack of human involvement that Louisville has. When screw-ups did happen in other cities you knew there was someone sitting in that studio because they came on air and apologized for screwing up. Here in Louisville the wrong show will play in the evening or two shows will play at once or there will be dead air for an hour (except for automated local spots) and there is noone at the station to answer the phone. Even during the daytime when you know the staff is there, there will be dead air or the wrong show playing and nothing will happen until I (amazing I’m the only one to do this) call in to the station and tell them. "Hey, did you know you're not on the air?" "We're not?"

Would it be so hard to find someone to sit in the studio and listen to the on-air broadcast? Would it be so hard to get the music staff of the other two music stations to submit new music for WFPL’s local spots and then change them regularly? No, it wouldn’t be. There is a staff member with the title of “music director” at WFPL. What does he or she do? There is a “programming director” who I would imagine is supposed to take care of the segues. Why doesn’t he or she do this rather simple job? I do not know. I get various answers when I e-mail the station but none of them explain why this continues. So I have given up and turned to podcasts.

There is a third reason I don’t listen to WFPL but if the first two reasons were taken care of it would only mean not listening for an hour every day: The local show State of Affairs. Generally it’s an hour long call-in show that runs four days a week with nightly repeats and one day a week re-runs. My problem with the show is the host. She never questions statements made by her guests, especially the Mayor and police chief. I have had the mayor tell a bald faced lie when I called in with a question. When I tried to disagree with him I was cut off. As a result I realized he seemed to have “just” visited every single location people called in about and things were being done where ever the problem was. Every time. She never questions him or shows any doubt. The police chief has used the “few bad apples” line on her show to answer the obvious problem of police officers driving like maniacs and he even told a caller that he basically deserved to be pulled over and harassed because he wore black clothing and had long hair. Not a word from the host. I personally think the show should either be scrapped or seriously revised but the buddy system at the Public Radio Partnership will never allow it. The last people that should be given a free ride are politicians but if they come on State of Affairs they are going to get one.

In conclusion I am left with this minor little protest which will change nothing. In the past I have written WFPL to be dismissed with sarcasm or told the music director would look into it or that they were sorry but nothing changes. Therefore I move to the world of downloads and streaming audio and leave 89.3 FM to pass me by.


[postscript: It's now about three months after I wrote this and I've been fairly good about avoiding NPR. My girlfriend does not share my desire to boycott the station (though she agrees the music is annoying) so I regularly hear some of Morning Edition and All Things Considered. I believe I may have heard new music on these shows of late so I may be forced to send them some money next fund drive.]

2 comments:

Anonymous said...

I work for Louisville Public Media (formerly the Public Radio Partnership) which is the home of WPFL, WUOL, and WFPK. I don't get a chance to listen to WFPL very often and must say I haven't heard these conditions that the blogger talks about.

What I DO KNOW is that, during business hours (8-5 M-F) we certainly know when a station is on or off the air. There are "dead air" electronic monitors connected to radio receivers that sound a loud alarm when one of the three stations has no audio for more than like a minute or so. So, we are monitoring the on-air signal from the transmitter and not just what is going out of the studio.

Now, I am not sure that this alarm is audible at the Receptionist's area. She has enough to do with routing calls and dealing with walk-ins and can't hear any of the stations. That fact that she wouldn't know doesn't surprise me in the least.

Occasionally for maintenance we have to take the transmitter off the air for brief (or longer) periods. No one may know about this except for the Engineer.

A lot of WFPL is automated. No one is there overnight. If you ever hear two shows at once, it is most likely that someone left more than one pot up on the console. Yep, that's user error - but sorry that no one is there to apologize to you for it.

If you hear a promo over an ongoing show, it could also perhaps be the same reason. Often the hosts will cut their promos while their show is on. Of course, you monitor what you are doing at the time and not what is going out so one pot routed to the wrong place is going to cause this problem. This is NOT dead air so the alarm doesn't go off.

There is no substitute for a person manning the console 24/7 to make everything go smoothly. This position was eliminated years ago to save costs.

With all of these faults, WFPL is like basically no other station in the country. Most markets have one Public radio station. Some markets don't even have that many! A market with one station is trying to be all things to all people all of the time. News maybe for an hour, then classical music around dinner, then Jazz at night and they might even sign off before midnight. To have a station that is all news/talk is pretty much a rarity!

Alan (Evil) Miller said...

So, by virtue of your singularity it is acceptable to fail in some instances and be mediocre in others?

I thank you for the lengthy rebuttal except you rebutted very little. There were three specific reasons I stopped listening to your station. Let's review them again, shall we?

1. The music. You are still using the same song snippets behind your sponsor announcements. That drives me bat shit crazy! The music is horrible. It probably wouldn't bother me at all if I only heard it a few times, but every last note of what you use now makes me grind my teeth. You pay someone to "produce" your music for you. FIRE HIM.

2. Your automatic switching system can remain maladjusted for weeks at a time and you do not staff WFPL to cover 24 hours of broadcasting so the station can crash and burn after 7:00pm and there's nobody there to fix it. Admitting that you "save costs" by not having a human in the control booth does not make it the right way to run a radio station. An alarm that sounds in an empty room... that's like that tree in a forest with noone around.

3. State of Affairs is still on and I still don't listen to it. You guys produce some good stuff but State of Affairs managed to fail most of the time. I really don't know if it's improved because I've stopped listening to WFPL.

When it comes down to it, if you people would just change the fucking music regularly I would send you some money and become a listener again. But as it is I simply can't stand to listen to your station because of that music. It's like you don't want to wash your underwear or clean the glass in your front door. It's as if you really don't care what your station sounds like to the people that listen to it every day.

The original piece about WFPL is a first person observation and a negative critique. I won't sing your praises because you're obviously doing just fine at that on your own. The way WFPL is run at the most basic level of broadcasting programming over the air is lame in my opinion. My breast has not swollen with pride because you're so special. You may be a one of a kind but that doesn't make you great. It just makes you one of a kind.